Privacy Policy

Your privacy is our priority. Learn how we protect your personal information.

Last updated: January 1, 2024

Our Privacy Commitment

At PlayCasinoSocial.com, we are committed to protecting your privacy and personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This privacy policy explains how we collect, use, and protect your information when you use our social casino platform.

Information We Collect

Personal Information

• Name and contact information (if provided voluntarily)
• Age verification information (to ensure 18+ compliance)
• Communication preferences

Technical Information

• IP address and location data (for Canadian compliance)
• Browser type and version
• Device information and operating system
• Game usage statistics and preferences

Usage Information

• Games played and time spent
• Website navigation patterns
• Feature usage and preferences

How We Use Your Information

Service Provision

• Provide access to our social casino games
• Personalize your gaming experience
• Maintain game progress and preferences
• Provide customer support

Legal Compliance

• Verify age requirements (18+ in Canada)
• Ensure compliance with Canadian gaming regulations
• Maintain responsible gaming practices

Platform Improvement

• Analyze usage patterns to improve our services
• Develop new features and games
• Ensure platform security and stability

How We Protect Your Information

Security Measures

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Limited access to personal information on a need-to-know basis
• Regular security audits and monitoring

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Game progress and preferences are stored locally in your browser when possible.

Your Privacy Rights (Canadian Law)

Under Canadian privacy law (PIPEDA), you have the following rights:

Access and Correction

• Request access to your personal information
• Request correction of inaccurate information
• Understand how your information is being used

Withdrawal of Consent

• Withdraw consent for non-essential data collection
• Opt out of communications
• Request deletion of your account and data

Complaints

If you have concerns about our privacy practices, you can contact us directly or file a complaint with the Privacy Commissioner of Canada.

Cookies and Tracking Technologies

Essential Cookies

We use essential cookies to ensure our website functions properly, maintain your game preferences, and provide security features.

Analytics Cookies

We may use analytics cookies to understand how visitors use our site, helping us improve the user experience. These are used anonymously and do not identify you personally.

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our games and services.

Third-Party Services

We may use trusted third-party services to help operate our platform:

• Game providers for delivering casino games
• Analytics services for understanding site usage
• Security services for protecting against fraud
• Customer support tools

All third-party services are required to maintain appropriate privacy and security standards consistent with Canadian law.

Privacy Questions and Contact

If you have questions about this privacy policy or how we handle your personal information, please contact us:

Email: privacy@playcasinosocial.com

Subject Line: Privacy Inquiry - PlayCasinoSocial.com

Response Time: Within 30 days as required by Canadian law

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify users through our website and update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically.

🇨🇦 Canadian Privacy Compliance

This privacy policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. PlayCasinoSocial.com is committed to protecting the privacy of all Canadian users in accordance with federal and provincial privacy legislation.